Privacy Policy

Privacy Policy

Effective Date: 12 July 2025

This Privacy Policy explains how SIGMOS, a division of SIGMOS Consulting Corporation, Canada, collects, uses, and protects your personal information when you interact with our website: https://sigmos.ca. By using this site, you consent to the practices described below.

1. Who We Are

SIGMOS Consulting Corporation provides technology-focused training, services, and content through its official website. If you have any questions about our privacy practices, please contact us at:
Email: [email protected]
Address: Kitchener, Ontario, Canada

2. What Information We Collect

• Name and email address (via contact forms)
• IP address and browser details
• Page visits, session data, and source of visit
• User interaction with embedded content (e.g., videos, chat widgets)

3. How We Collect Information

• Contact forms submitted by users
• Cookies and browser storage
• Embedded content (e.g., YouTube videos)
• Analytics scripts (e.g., Sourcebuster.js)

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze site traffic. Below is a summary of the types of cookies in use:

a. Essential Cookies

Cookie Name	Purpose	Duration
activechatyWidgets	Stores Chaty widget state	1 day
chatyWidget_0	Tracks interaction with chat widget	7 days
hide-bg-blur-effect	Stores visual preferences	Few minutes

b. Analytics Cookies

Cookie Name	Purpose	Duration
sbjs_current	Tracks current session source	Session
sbjs_first	Tracks first visit source	Session
sbjs_udata	Records user agent and session data	Session
...and other sbjs_* cookies	Detailed source tracking	Session-based

c. Embedded Content Cookies (YouTube)

Our site may embed videos from YouTube. Viewing or interacting with this content may cause YouTube (Google) to place cookies for analytics, personalization, or advertising purposes.

Provider	Cookie Examples	Purpose
YouTube	YSC, PREF, VISITOR_INFO1_LIVE	Track video usage and preferences

We strive to use YouTube's privacy-enhanced mode, but some data may still be collected when content is loaded.

5. How We Use Your Information

• Respond to contact inquiries
• Improve website functionality and user experience
• Analyze traffic sources and visitor behavior
• Provide embedded media content (e.g., videos, chat)

We do not sell or rent your personal data to third parties.

6. Third-Party Services

Our website may integrate with or link to third-party tools and services such as:

• YouTube (video embedding)
• Chaty by Premio (chat functionality including WhatsApp)
• Sourcebuster.js (traffic source tracking)

These providers may use cookies or collect data as per their own privacy policies.

7. Data Security

We implement technical and organizational measures to protect your information, including:

• SSL encryption
• Restricted admin access
• Regular updates and security monitoring

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletion
• Withdraw consent to non-essential data collection

To make such a request, please contact us at [email protected].

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. External Links

Our website may contain links to external websites. SIGMOS is not responsible for the content or privacy practices of these sites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the "Effective Date" above will be updated accordingly. Continued use of the site after updates constitutes acceptance of the revised policy.

12. Contact

If you have any questions or requests related to this Privacy Policy, please contact:

SIGMOS Consulting Corporation
Email: [email protected]
Address: Kitchener, Ontario, Canada